Conversational AI Solutions for Sports and Entertainment Companies

Use the power of AI to deliver each fan or member a personal engagement, human enough to motivate & persuade them to buy more.

Request a Demo

VIDEO: Revenue Digital Assistants for Ticket Sales

We’ve got fans of our own:

Conversica Value

Pump Up Fan Engagement and Unlock Hidden Opportunities

A Personal Touch Every Time

Human-like 1-on-1 dialog designed to increase loyalty and uncover opportunities across the entire fan base.

Forge a Long-Term Relationship

An AI-powered concierge that knows their preferences, keeps them in the know and provides tailored offers to boost LTV.

Any Time, Any Device

Adapt to fans' preferences and dynamically shift between email, SMS and chat & 9 different languages.

Never Miss an Opportunity

Automatically engage with persistence to ensure no interest goes untouched or unnoticed.

Turn Interest Into Fans and Members

Revenue Digital Assistants:

Kick off a conversation with every lead, guaging interest and answering questions so when their passed to a rep their ready to close.
Target potential fan & member groups with tailored offers to warm them up and get that initial purchase.
Keep the dialog going with former buyers making them aware of upcoming events and offers to entice them back.

Explore RDA for Ticket Sales

Increase Loyalty and Expand Customer Lifetime Value

Revenue Digital Assistants:

Use what you know about fans to customize conversations that motivate upgrades and repeat purchases.
Pick up the majority of renewal activities, freeing reps to convert & upsell
Keep a pulse on fan & member satisfaction, collecting feedback and encouraging sharing of their experiences.

Explore RDA for Ticket Membership

Eliminate Capacity Constraints

Revenue Digital Assistants:

Take on the routine & tedious tasks with more consistency and energy than your team can manage.
Have a painless set up that scales easily to provide the most tailored and meaningful conversations with every fan & member.
Touch everyone in the language and via the channel they prefer, engaging reps only for the hottest leads.

Explore Our Platform

See how the LA Galaxy’s RDA doubled their revenue in the midst of early pandemic restrictions.

Read the Case Study

The Conversica Difference

Don’t Trust a Simple Bot: Expertise and Experience Matter

Deliver the best experience AND get the best results with Conversica's AI-powered RDAs. Human enough to have authentic conversations and act autonomously, no intervention required.

Conversica: Powerfully Human Experience, No Expertise Required

Trained to have standard conversations and smart enough to respond to non-standard requests

A series of two-way interactions that assist fans and members while driving the desired outcome

Uses fan & member insights from multiple sources to dynamically segment & have meaningful conversations

Set up & maintenance is turn-key with 700+ conversations that are customized in just minutes

Everyone Else: Extensive Time Investment, Limited Impact

Leans on humans to respond to anything out of the ordinary, derailing the conversation

Reacts to the initial engagement with a predefined response and then abandons the exchange

Segmentation & personalization is limited by the capacity to create conversations from scratch

Significant time investment to create and maintain each conversation you deploy

Customer Testimonials

Conversica Revenue Digital Assistants are the MVPs

With Conversica, we're able to shift up the buying patterns. Someone who might typically buy tickets in May or June is now buying in December. Not only does Conversica convert leads faster, but we see that about a third of the revenue from those campaigns is sales we wouldn't otherwise make.

Andy GiambroniDirector, CRM & Consumer Strategy, Pittsburgh Pirates

430%

Increase in Attributable Revenue

Pittsburg Pirates turned passive fans into active buyers.

Read the Story

Conversica has been an amazing tool to reach out to a broad range of leads. With a smaller staff, we were able to cast a wide net, and the warmer leads have turned into great sales for our representatives.

Rachelle ADirector, Membership Sales, Colorado Avalanche

5 Stars

on G2 Crowd

The Colorado Avalanche NHL team scales their Sales team with a Revenue Digital Assistant.

Read the Review

We've sold almost 300 season tickets through Conversica, which is big deal for us as a smaller team. We’ve sold flex packs, we’ve sold groups, we’ve sold suites. We’re always looking for new ways to add more leads, because we find we increasingly have opportunities to capitalize on. We definitely see the value.

Evan AlvarezBusiness Intelligence Manager, Louisville City FC & Racing Louisville FC

401%

Return on Investment

LouCity FC’s RDA Finds & Converts Fan Interest into Ticket Sales

Read the Story

RESOURCES

Take a Look at Our Playbook

report

2024 Conversational AI Agent Performance Index

The 2024 Conversational AI Agent Performance Index benchmarks the performance of AI-powered conversations for revenue use cases, with detailed insights and trends for engagement and conversions.

Explore Resources

video

Conversica Product Overview

Revenue leaders continue to face mounting financial pressures and changing buyer habits. Staying ahead requires an innovative approach that transforms funnel productivity by delivering a personalized dynamic experience.

Explore Resources

case study

Pittsburgh Pirates Hit Revenue Home Run with Conversica’s Ticket Sales AI Agent

The Pirates leverage Conversica to efficiently engage fans, drive early sales, and reactivate lapsed buyers—achieving 25x ROI by their third season.

Explore Resources

Ready to Meet Your Next Rookie of the Year?

Give us 15 minutes and we’ll show you how to change the game. Schedule a live demo to see a Revenue Digital Assistant in action.

Request a Demo