Are you among the 78% of users who are dissatisfied with chatbots and 73% who won’t use chatbots again? With web experiences being critical to successful conversions, it’s imperative you look beyond a simple bot to deliver an experience that will differentiate and compel greater engagement. AI chat, like ChatGPT, can surprise and delight visitors with real conversations rather than frustrate them with prompts and scripts all while keeping an eye on visitors’ results.