Is your revenue team ready for what's next?
One of the biggest value points of Conversica’s Conversational AI platform is our Powerfully Human®️ exchanges—the conversations feel like talking to a real human, which builds trust and brand loyalty.
But while our industry-leading Generative AI technology handles the messages themselves, some aspects of your RDA’s performance are in your hands, and your assistant’s name is one of them.
We gathered best practices for naming your digital assistant by reviewing the top- and bottom-performing names based on performance data from real conversations. This is what we found.
Overall, we have a few key recommendations for naming your RDA.
We assessed the performance of the most commonly used first and last names among each RDA over the past year.
While these names are used often enough to have a decent amount of data behind them, obviously each assistant performs differently. Think of these as benchmarks to get you started—the name you ultimately pick should be based on a number of factors like region, culture, etc.
Ultimately, the name that will perform best for your business will depend on your unique situation. Aim for a name that sounds natural and fits your region and industry. And if you can find a way to sneak in a little inside joke to make your team smile, all the better.
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