Trustworthy AI Vendor Checklist: Questions to Ask

In the rapidly evolving landscape of Conversational AI, choosing the right solution is more critical than ever. Your AI platform needs to do more than just automate conversations—it must deliver precision, reflect your brand’s unique voice, and protect your customer data. Revenue leaders considering a Conversational AI solution need to know how to evaluate:

• Accuracy: How to ensure your AI understands and responds with the right intent.
• Brand Alignment: Ensuring your AI speaks with your brand’s voice, every time.
• Security: Key questions to ask about data privacy and safeguarding customer information.