The Forrester Wave™ Conversation Automation Solutions for B2B, Q1 2024

Conversation Automation enables personalized interactions between individuals and technology, mirroring human conversation patterns to deliver intuitive and personalized experiences across the entire buying journey.  

Conversica is a Leader in the Forrester Wave™ Conversation Automation Solutions for B2B, Q1 2024, achieving the highest score for strategy.

What Forrester is Saying about Conversica:

• “Conversica is the best fit for organizations focused on optimizing inbound and outbound revenue processes across the B2B customer lifecycle.”
• “Conversica’s strengths include a library of over 1,000 customizable conversation flows out-of-the-box and tuned for revenue optimization across the customer lifecycle.”
• “Its Revenue Digital Agents differentiate the offering, retaining context across email, web, and SMS to progress conversations toward conversion goals — from new logos to retention, cross-sell, and upsell.”