This webinar illustrates the evolution of intelligent virtual assistants. Many businesses begin to augment their workforce at the early stage, using basic chatbot tools, and find that they miss out on the benefits that accrue across departments and across metrics with maturing AI solutions. As an enterprise becomes more mature in its use of AI and other emerging technologies, a wide spectrum of use cases opens up that expands the options for human/virtual assistant collaboration.

In this webinar, 451 Research and Conversica explore the evolution from chatbots to intelligent virtual assistants.