Conversica delivers peace of mind to organizations with its unmatched AI accuracy and security, ensuring seamless and trustworthy interactions with their valued prospects and customers.
Informed by 1.5B+ conversational interactions
Human-in-the-Loop approach
Blend of proprietary, open source, and third-party models
With Conversica, engage your leads confidently, backed by our unparalleled accuracy and unmatched security
Other solutions use off-the-shelf GPT solutions that can fall short in accuracy for a subpar customer experience with your brand
| David Scott Lee Buick GMC
At Conversica, we prioritize safety and accuracy with a unique approach, ensuring that you deliver the highest-quality experience to your prospects.
Facilitating personalized, two-way interactions autonomously is challenging, and ensuring their accuracy is even more difficult. Be cautious about who you trust to deliver such experiences.
Conversica: Accurate, Brand-Aligned, Safe & Secure
Combination of proprietary, open source, and third-party models to ensure we maintain industry leading accuracy
A history of billions of diverse conversations has allowed us to fine-tune our models to near perfection
Advanced methodologies like RAG empower your content to drive our models for accurate and dynamic responses
Other Solutions: Lack the Guardrails Necessary for the Enterprise
Rely solely on the open GPT model, limiting accuracy compared to using a mix of proprietary and third-party models
Limited expertise jeopardizes both your brand and user experience
Scripted bots lead to rigid, less accurate responses, resulting in a poor user experience
Multi-model approach for dynamic, brand-accurate conversations
Understands and answers questions that come up in conversation naturally
Smart enough to understand the contact's intent
Learn, adapt and improve based on interactions and guidance
Autonomously perceives, understands, decides, acts and learns
Is customer data used to train models and if so, how?
While we do use data to train our models we exclusively utilize anonymized customer data and historical interactions, thereby safeguarding sensitive information from unauthorized access or misuse.
How do you avoid hallucinations?
Our RDAs are trained specifically on your brand’s data which improves the quality of output and overall relevance of responses. We also implement a governance layer on top of the LLM—this helps to validate inputs to and outputs from your LLM to ensure relevance and accuracy.
Discover all the pieces that make our platform the most advanced in the industry.
Conversation Management
Natural Language Processing
Omni Channel Multi-Language
Reports and Analytics Dashboards