PRODUCT

Conversation Automation Software for Revenue Teams

Explore Our Use Cases

Conversica Overview Video

The Conversica Difference

Drive Opportunities Proactively with AI Conversations

Anytime, Anywhere: Conversations that Convert

Tailored two-way conversations conducted across email, SMS and chat in the contact’s language of choice

Prebuilt and Trained - No Experience Needed

1k+ conversations optimized for speed to market without sacrificing performance

Powerfully Human^®️ Execution

Smart enough to seek out and fill the ‘conversation gaps’ in your funnel, delivering the right message at the right time

As soon as we hit go, we had people responding as hot leads within the hour. We had opportunity value that we didn’t even know was there, just by having [our assistant] do some outreach on those existing leads.

- Kerry Trivers, Vice President, Marketing

Software Components

Your AI-Powered Conversion Engine

AI Agents Do the Work

Informed by a unique blend of enterprise-class, self-learning AI models derived from 1B+ real-world interactions, AI Agents act as autonomous digital team members. Two-way, tailored dialog drives your leads, prospects and customers toward your business objectives, uncovering every opportunity.

Powerful enough to hold meaningful two-way conversations in real-time across the entire customer lifecycle for faster conversions and more revenue
Smart enough to seek out and fill the ‘conversation gaps’ in your funnel, delivering the right message at the right time to achieve your business objectives
Connect to your tech stack to leverage all insights available and trigger appropriate conversations via standard business processes

Explore Conversational AI Platform

Conversica Revenue Digital Assistants engage each inbound lead confirming interest and validating fit so the sales rep doesn't have too

Specialty Skills for a Wide Range of Use Cases

Arm your AI-powered assistants with skills designed to target every portion of your funnel with precision, from target account outreach to customer advocacy. Convert leads faster, nurture interest and grow existing accounts with targeted skills for your Revenue Digital Assistant.

Capitalize on inbound interest: Immediately respond to all inbound interest with authentic, two-way conversations designed to qualify, nurture and convert leads quickly
Turn outbound into inbound: Stop reps from spending precious time on cold outreach. RDAs do the hard work of gauging interest, pre-qualifying and scheduling meetings for your Sales team.
Retain & grow current customers: Use what you know about existing accounts to automatically trigger communication designed to improve health, kick off renewals and offer tailored upgrades & additions

Explore Our Skills

Conversica Revenue Digital Assistants support a contacts journey from initial interest all the way through advocacy

Dynamic, Brand-Accurate Responses

Engagement Made Easy: Move beyond basic interactions to a seamless, autonomous experience that addresses all lead queries, eliminating frustration and enabling effective, continuous conversations without human intervention.

Optimized fact collection ensures accurate and relevant information from your website and knowledge bases
Every interaction features organic, specific content, making conversations feel natural and tailored
A streamlined interface simplifies information management and access, giving you greater control and helping you save time

Automated Conversations Informed by Data & Insights

Efficiently segment, route, tailor & personalize each two-way communication at scale for a truly human-like experience. Trigger the right conversation at the right time with automated routing based on contact actions and insights, and tailor each dynamically-generated message with data from your tech stack.

Out-of-the-box integrations with a variety of CRM, MAP and Customer Success platforms and robust API for automated workflows and two-way data enrichment
Vast library of prebuilt conversations are easily customizable with a variable-based structure and can be up and running in days, not months
Seamless handoff to human team members with automatic alerts, interaction history in your system of record and proactive follow-up to ensure nothing slips through the cracks

Explore Our AI Models

See a Revenue Digital Assistant in Action

Request a Demo

How It Works

Take Total Control of Your Funnel

It’s simple. Provide the guidance on who to target and your goals for the engagement and Conversica does the rest, delivering conversation-qualified contacts ready to take the next step

Identify Your Objective and Who You Want to Target

Select the conversation, outcome & target profile for the Revenue Digital Assistant to complete on your behalf

Gather Insights & Dynamically Route Contacts

Conversica collects contact & account insights from multiple sources, directing each contact to the right conversation and personalizing each exchange

Start Personalized and Persistent Conversation

Revenue Digital Assistants initiate human-like outreach with persistence, reaching out 7-12 times, with human-like variability

When Contact Responds - Interpret, Respond and Alert

AI is used at every step to understand, take action & dynamically generate a meaningful exchange that delivers results

No Response? We Try a Different Tack

Conversica automatically places the contact into another conversation with different value props and CTAs

Identify Your Objective and Who You Want to Target

Select the conversation, outcome & target profile for the Revenue Digital Assistant to complete on your behalf

Pick from 1K+ prebuilt and trained conversations

Conversica has over 700 prebuilt and trained conversations ready to deploy

Gather Insights & Dynamically Route Contacts

Conversica collects contact & account insights from multiple sources, directing each contact to the right conversation and personalizing each exchange

Hyper-segmentation is easy & scalable with Conversica

Conversica Dynamically Routes Contacts Based on variables, attributes and triggers Image

Start Personalized and Persistent Conversation

Revenue Digital Assistants initiate human-like outreach with persistence, reaching out 7-12 times, with human-like variability

Authentic & relevant to break through the clutter

When Contact Responds - Interpret, Respond and Alert

AI is used at every step to understand, take action & dynamically generate a meaningful exchange that delivers results

Over 50 models used to understand & dynamic response to each exchange

Multi-Turn conversation that understand intents, alerts agents and takes action autonomously image

No Response? We Try a Different Tack

Conversica automatically places the contact into another conversation with different value props and CTAs

Change the message to find what attracts a response

Proactively Try a Different tact and kick of a new conversation image

Pick from 1K+ prebuilt and trained conversations

Hyper-segmentation is easy & scalable with Conversica

Authentic & relevant to break through the clutter

Over 50 models used to understand & dynamic response to each exchange

Change the message to find what attracts a response

Related Resources

Discover Insights for Revenue Leaders

report

The Forrester Wave™ Conversation Automation Solutions for B2B, Q1 2024

Conversica is named a Leader in the Forrester Wave™ Conversation Automation Solutions for B2B, Q1 2024 with the highest score for strategy.

Read The Report

Blog Post

What is Conversation-Qualified?

Conversation Qualified is a new, breakthrough funnel approach helping innovative businesses improve efficiency in the buyers’ journey in a way that was simply not possible before Conversation Automation.

Read The Blog

case study

Epson America Improves Lead Quality, Pipeline and Revenue with Conversica

Epson uses Revenue Digital Assistant to follow up with Marketing-generated leads, increasing their response rate by 240% and uncovering $2M in 90 days.

Read The Case Study

Explore All Resources

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Request a Demo Today.

Got 15 minutes? Let us show you how Conversica can transform your team. Schedule a live demo to see a Revenue Digital Assistant™ in action.

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