Better Together: Conversational AI and Sales Engagement Platforms

A Sales Engagement Platform (SEP) helps Sales Development Reps (SDRs) prospect and generate opportunities through automated sequences, prioritize accounts, and provide customer insights. SEPs are exceptional tools for outbound prospecting—helping to create efficiencies in automated communication, identifying and prioritizing accounts, and keeping SDRs organized and on top of their activities. But that doesn’t mean SEPs are without their gaps and drawbacks.

Sales teams face a capacity challenge when there are too many leads and not enough time to work them fully. Unfortunately, Sales Engagement Platforms cannot automatically respond to contacts—nor can they filter through the clutter to find leads, engage those leads, and motivate them to take the next best action.

Enter a Conversica AI Assistant. When Sales teams leverage Sales Engagement Platforms in tandem with Conversational AI they improve productivity, elevate sales-ready opportunities, and augment your workforce. By automating prompt, personalized, and persistent lead outreach, AI Assistants alleviate capacity constraints resulting from high lead volume and help drive revenue opportunities.