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Retail

A Personal Touch for Every Customer

Stand out in the e-commerce crowd. Our Revenue Digital Assistants™ drive authentic, two-way dialog with buyers in webchat, email and SMS for a better brand experience during and after the time of sale.

Conversica Value

Brand Experience that Unlocks Revenue & Drives Loyalty

Give Everyone a Personal Touch

Build brand loyalty with two-way dialog that leverages insights & preferences to tailor each communication.

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Anytime, Anywhere, Any Language

Complement the buying experience with perfectly timed conversations in webchat, email and SMS.

A Dialog That Differentiates

Ditch the email blasts. Start a conversation that can answer questions & drive action, no human required.

Maximize Digital Marketing Spend

Don’t just attract interest, cultivate and build rapport across channels to drive repeat engagement.

Modernize Consumer Engagement Across Channels

Revenue Digital Assistants:

  • Start a conversation with every shopper to support their research, answer questions & drive purchases
  • Build brand loyalty with dynamic webchat experience that gets buyers the info they need in real time
  • Leverage customer insights, preferences and previous purchases to tailor every engagement
Conversica can move between SMS and email within a single conversation

Revenue Digital Assistants are Experts in:

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Authentic Webchat Engagement

Cultivating Buyer Interest

Driving Participation in Sales and Events

Reigniting Waning Interest

Complement the Buying Experience

Revenue Digital Assistants:

  • Use business triggers to launch perfectly timed and highly personalized conversations that convert
  • Provide a personalized experience digitally the same way sales associates offer help in store
  • Drive buyers back to abandoned carts with targeted messaging and promotions
Conversica Revenue Digital Assistants have a two-way conversations with interested parties to qualify and turn them into buyers

Revenue Digital Assistants are Experts in:

Driving Buyers Toward Purchase

Answering Questions in Real Time

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Winning Back Former Customers

Converting Free Trials

Create Brand Advocates

Revenue Digital Assistants:

  • Build brand loyalty and help customers get the most from their purchases with a digital concierge
  • Notify customer with relevant promotions or offers to drive repeat purchases
  • Encourage online reviews and sharing of their experience with your brand
Conversica Revenue Digital Assistant proactively reaches out to customers to gauge interest in expansion

Revenue Digital Assistants are Experts in:

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Promoting Complementary Purchases

Tailored Promotions

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Offering Tips to Drive Adoption

Collecting Feedback and Encouraging Sharing

Old-school chatbot letting you down? Experience Next-Gen Chat.
The Conversica Difference

Don’t Trust a Simple Bot: Expertise and Experience Matter

Deliver the best experience AND get the best results with Conversica's AI-powered RDAs. Human enough to have authentic conversations and act autonomously, no intervention required.

Conversica: Powerfully Human®️ Experience, No Expertise Required

Trained to have standard conversations and smart enough to respond to non-standard requests

A series of two-way interactions that assist prospects while driving the desired outcome

Uses insights from multiple sources to have meaningful and relevant conversations

Not a mass email, a personalized outreach which promotes a two-way dialog

Everyone Else: Generic Engagement, Limited Impact

Leans on humans to respond to anything out of the ordinary, derailing the conversation

Reacts to the initial engagement with a predefined response and then abandons the exchange

Generalized communications that are often ignored or overlooked

Generic, scripted and low-value mass communication that results in poor experiences with your brand

RESOURCES

Tips & Insights to Unlock Revenue

Ready to See a Revenue Digital Assistant in Action?
Let us show you how our Powerfully Human digital assistants can help you unlock revenue. Start the conversation today.