USE CASE

The Sales Chatbot For Dynamic Web Lead Engagement

Stand out with a GPT-powered webchat experience that leaves visitors happy and eager to continue the conversation in email and text.

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Conversica Value

Greet Every Web Visitor With A Resourceful, Human-Like Assistant

Delivers Authentic Web Exchanges

Your Revenue Digital Assistants can answer complex, multi-part questions in a Powerfully Human conversation.

Trained For Your Brand

Using Contextual Response Generation, your Assistant “learns” your business to provide secure, brand-accurate responses.

Captures Lead Insights

Conversica Chat conversationally collects data from the chatbot exchange to further pre-qualify the lead without sales involvement.

Nurtures Lead Beyond the Website

Keep the personalized conversation going via email or SMS to convert interest into Conversation Qualified Leads.

Level Up Your Webchat

Conversica Chat Is Armed With Contextual Response Generation

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A Valuable and Engaging Resource for Web Visitors

Revenue Digital Assistants provide requested answers, assets and actions without burdening your team. Conversica Chat delivers accurate, dynamic conversations that qualify leads through human-like engagement. By combining the power of GPT with the precision of the latest AI retrieval mechanisms, Conversica Chat helps you meet evolving consumer demands with personalized, one-on-one experiences.

How Conversational AI Works

Trustworthy to Deliver Accurate, Brand-Specific Information

Conversica delivers accurate, brand-specific conversations while also incorporating safeguards against unintended responses and AI hallucinations. This prevents inaccurate or outdated information that produces false responses misaligned with your business. Conversica deploys a combination of AI technologies to deliver client-specific LLMs, providing knowledgeable and dynamically generated interactions that are domain-specific and brand safe.

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Continue the Conversation to Pre-Quality Interest

Capture the visitor’s interest and keep nurturing the lead beyond the website with a seamless transition to email or SMS. Collected insights from the conversation ensure tailored resources and personalized communication. Once they’re a conversation qualified lead, your Assistant hands them off to the designated rep – maximizing the best use of your Sales team’s time to keep doing what they do best with ready leads.

Discover the Omni Channel Approach

Scripted Sales Chatbots are Dead

The Rise of Generative AI & GPT

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The Conversica Difference

Chatbot that Stands Apart

Support your visitor’s journey by answering questions, providing resources, and connecting them with the right rep at the right time.

Conversica: A Human-Like Chat Experience Powered by Generative AI

AI Assistant offers a dynamic conversational experience to answer web visitors’ questions.

Easy set-up where your Assistant “learns” your client-specific data set and is trained for your brand.

Takes care of inbound leads and inquiries, so Sales can focus on their high quality leads.

Nurtures leads beyond the website with a continued personalized experience on their preferred communication channel.

Everyone Else: Scripted Chatbot (or No Chatbot At All) Hurts Visitors’ Web Experience

Website has a scripted chatbot that forces visitors down a predefined (and unhelpful) path.

Web visitors feel frustrated with the brand because they can’t get answers to their unique questions.

Minimal web lead capture means missed opportunities and more work for Sales.

Chatbot generates low quality leads that waste the Sales team’s time.

Revenue Digital Assistants™ Are Trained And Ready For Conversation

Skills Library

Conversica Chat offers engaging and trustworthy web experiences for website visitors with its helpful and brand-specific responses to unique questions.

Cultivate Leads

Turn a Warm Lead Hot With a Helpful Assistant to Guide Them Through Their Journey

Reach out to prospects earlier in the funnel who have signaled potential interest to pre-qualify leads, warm-up accounts, and get them ready to talk to your sales team.

Common Uses:

Segmenting and tailoring conversations based on content engagement, search terms and page visits

Kicking off a meaningful dialog with contacts that were referred to you

Qualify Prospects

Immediately Engage Each Lead in a Productive Conversation to Validate Interest & Confirm Fit

The first point of contact to engage prospects who submit a demo request or contact us form, or leads who reach a threshold and become Marketing Qualified Leads.

Common Uses:

Conversationally qualify prospects with questions to confirm fit and then route appropriately

RDAs collect and confirm the correct information from leads for follow-up

Reactivate Interest

Don't Let Leads or Opps Go Cold, Re-ignite & Captivate with Relevant Two-way Dialog

Use what you know about a lead to construct a tailored and helpful conversation to warm a lead back up, no matter where they were in the funnel; early interest to open opps.

Common Uses:

Programmatically engage any MQL that went silent

Segment leads based on their last action & provide them with a new, highly relevant asset

Provide personalized offers based on historical activities

Turn a Warm Lead Hot With a Helpful Assistant to Guide Them Through Their Journey

Reach out to prospects earlier in the funnel who have signaled potential interest to pre-qualify leads, warm-up accounts, and get them ready to talk to your sales team.

Common Uses:

Segmenting and tailoring conversations based on content engagement, search terms and page visits

Kicking off a meaningful dialog with contacts that were referred to you

Immediately Engage Each Lead in a Productive Conversation to Validate Interest & Confirm Fit

The first point of contact to engage prospects who submit a demo request or contact us form, or leads who reach a threshold and become Marketing Qualified Leads.

Common Uses:

Conversationally qualify prospects with questions to confirm fit and then route appropriately

RDAs collect and confirm the correct information from leads for follow-up

Don't Let Leads or Opps Go Cold, Re-ignite & Captivate with Relevant Two-way Dialog

Use what you know about a lead to construct a tailored and helpful conversation to warm a lead back up, no matter where they were in the funnel; early interest to open opps.

Common Uses:

Programmatically engage any MQL that went silent

Segment leads based on their last action & provide them with a new, highly relevant asset

Provide personalized offers based on historical activities

What Customers Are Saying

See how Conversica helps with lead management

Of the leads that have engaged with us, 35% are considered hot, which is an increase of 75%. We’ve seen the influenced pipeline grow to more than $3 million and actual wins of more than $2 million in revenue.

Chris NickelSenior Marketing Manager, Commercial Marketing Team, Epson America

240%

increase in engagement

thanks to their AI assistant’s persistence and optimal timing

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Sometimes we have people who don’t have any buying signals, but when [AI Assistant] Holly reaches out, we learn they’ve done all of their research, and know exactly what they want to buy.

Kerry TriversVice President, Marketing, Hexagon

20%+

engagement rates

even on old leads, which is way above their average

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As a result of Conversica, we’ve been able to touch nearly every inquiry that comes into the business. And that’s uncovering incremental, high quality leads to support the Sales team. We are making rapid and thorough first contact, and we are doing it at scale.

Byron O’DellHead of Corporate Marketing and Executive Director, IHS Markit

39x

ROI multiplier

by incorporating a manageable, scalable way to handle high lead volume

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Chris NickelSenior Marketing Manager, Commercial Marketing Team, Epson America

240%

increase in engagement

thanks to their AI assistant’s persistence and optimal timing

Read the Case Study

Sometimes we have people who don’t have any buying signals, but when [AI Assistant] Holly reaches out, we learn they’ve done all of their research, and know exactly what they want to buy.

Kerry TriversVice President, Marketing, Hexagon

20%+

engagement rates

even on old leads, which is way above their average

Read the Case Study

Byron O’DellHead of Corporate Marketing and Executive Director, IHS Markit

39x

ROI multiplier

by incorporating a manageable, scalable way to handle high lead volume

Read the Case Study

Chris NickelSenior Marketing Manager, Commercial Marketing Team, Epson America

240%

increase in engagement

thanks to their AI assistant’s persistence and optimal timing

Read the Case Study

RESOURCES

Pump Up Your Pipeline

video

4 Use Cases to Reshape Your Funnel with AI Agents

In this video Conversica highlight four proven strategies for transforming your funnel using Conversational AI Agents. We feature real-world use cases from Conversica’s own marketing team and cutting-edge customers.

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webinar

Ignite Lead Engagement with AI Agents: 4 Use Cases to Reshape your Funnel

Discover how conversational AI is reshaping the buyer journey and transforming marketing from a rigid process into a dynamic, revenue-driving engine.

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report

AI & Customer Sentiment Survey Report

Explore AI’s impact on customer experience in 2025. Get data-driven insights on AI adoption, trust, and sales effectiveness. Learn how AI improves engagement, where it falls short, and how businesses can optimize AI for better conversions.

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Ready to see a Revenue Digital Assistant in Action?

Let us show you how Conversica Revenue Digital Assistants can deliver higher quality pipeline faster than you ever imagined. Get the conversation started with a live demo today.

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